Fully Inclusive & Managed IT Support
With 30 years of industry experience, Lift Off IT engineers provide professional, proactive, trusted advice and support. Let us manage your IT environment, ensuring you complete peace of mind and fostering your business growth. No complicated support tier system, you get the best of everything for a set monthly price, plus we don't tie you down to long contracts. Monthly rolling contracts as standard. See why our 5 star rated support is so popular.
Features
Remote Support
Whether you prefer a quick call or remote assistance, our expert technicians are just a touch away. Reach out to us effortlessly and connect directly with a technician, ensuring your issues are resolved swiftly. Our priority is to minimize any downtime, making sure your operations run smoothly even when problems arise.
On-site Support
If remote support isn't an option due to internet issues or lack of remote access, our engineers are ready to assist you on-site. This service is fully covered under our managed support package, with no additional costs.
Out Of Hours Support
Our managed support package covers out-of-hours assistance at no extra cost. With a straightforward monthly rate, you’re always covered.
Enjoy peace of mind knowing your IT is monitored around the clock, ensuring no surprises when you start your day. Be ready to tackle whatever comes your way.
Proactive Patch Management
We proactively update all your devices around the clock, ensuring the latest security patches are installed. This not only protects your business from the latest malware and viruses but also keeps your devices running smoothly, boosting productivity. After all, who wants to wait five minutes for their PC to start in the morning?
24/7 Monitoring & Management
All your devices are monitored around the clock. If a device or server goes offline during the night, we’ll know immediately and notify you. We also receive proactive alerts to address any warnings before they become issues, actively minimizing the risk of downtime.
Quarterly Reviews
Our quarterly reviews ensure you're always ahead of the curve. We stay updated with the latest technologies and share this information with you. We'll advise you on any potential changes well in advance, so you're never the last to know.
Benefits
Cost Effective & Transparent
By outsourcing IT services, you can reduce the need for in-house IT staff, lowering labor costs and minimizing expenses related to training and benefits. We offer scalable solutions, allowing you to pay only for the services you need, which helps in budgeting and avoiding unexpected costs.
Transparency is enhanced through detailed reporting and clear communication from us, giving you a comprehensive view of your IT infrastructure and expenses.
Prevents Issues
We ensure your business stays ahead of potential issues before they escalate into major problems. By continuously monitoring systems and performing regular maintenance, we can identify and address vulnerabilities early, minimizing downtime and enhancing overall productivity. This proactive approach not only prevents costly disruptions but also extends the lifespan of your IT infrastructure.
Protection
Our proactive team provides timely updates and patches, safeguarding your systems against emerging threats and ensuring compliance with industry standards. With our expertise and forward-thinking strategies, you can focus on your core business activities, confident that your IT environment is secure, efficient, and optimized for growth.
We partner With the best
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Other Support Options
Server Only
Do you have a on-site support team already and just require additional support or consultation on your server environment? We can seamlessly integrate into your team and manage your servers making sure they're fully up to date, backed up & secure. We also provide migration support for any server based projects.
As always, 24/7 monitoring is our standard.
Co-Managed
Is your existing IT team looking for advice or consultation? Do you need cover if your engineers are on annual leave? We can integrate into your team providing a smooth transition to cover your full time staff if required. Making sure your business always runs smooth and minimize any risk of downtime.
Mobile Device
Do you have business mobile devices or tablets? If so, we can manage them on your behalf with MDM software. This ensures your data is secure, devices are up to date and if in the unfortunate event of the device being lost or stolen, we can swiftly act and wipe the device.